Returns & Exchanges
At Youer, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether the fit isn't quite right or you've changed your mind, we've made our process simple and sustainable.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt until your refund is processed.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be issued to your original payment method within 5-7 business days.